Framework agreement for VERION advisory and analysis services

1 Parties and individual order

The provider is Giulio Focardi, trading as VERION GROUP, Maximilianstraße 2, 80539 Munich, Germany, email info@verion.group. The customer is the business identified in the order or individually agreed mandate. The person placing the order represents that business and confirms authority to do so. Taking part in a review does not make a participant liable for the order price.

This agreement applies only to business customers under section 14 of the German Civil Code and public law entities or funds. A paid mandate requires separate confirmation of its project, participants and final total. An account or invitation alone does not create a paid mandate.

2 Services and deliverable

VERION supports decisions about specific business changes by analysing participants, their collaboration and implementation risks supported by the available information. Each mandate identifies the context, decision question, participants and service scope. A full review includes the analyses specified for that scope, a decision brief with reasoned options, and risk and action guidance to the extent supported by the available information.

VERION owes professional performance of the agreed services and delivery of the agreed outputs. No particular commercial outcome, certain prediction of future behaviour or accuracy of incorrect customer inputs is guaranteed. Statutory defect remedies applicable to an agreed deliverable remain intact. Legal, tax, investment and medical advice are outside the scope.

Results are provided in the protected dashboard. A full review is scheduled for provision within 48 hours after all required participant inputs, verified payment and the necessary use and processing rights are available. VERION promptly communicates identified obstacles and a revised delivery time. Agreed binding dates and statutory delay remedies continue to apply.

3 Free test and paid mandate

An expressly free test costs EUR 0. The number of participants within its confirmed scope does not by itself create a charge. Only the result areas specified for the test are released. There is no subscription, automatic conversion to a paid mandate or automatic card charge.

Continuing a test as a full review, a direct full review and a new review each require a separate order. Any retained participants or data are shown before ordering. Extra services, workshops, ongoing advisory work and additional analyses require express agreement.

4 Cooperation and responsible use

The customer appoints an authorised contact, verifies the project scope and provides accurate information necessary for the agreed purpose. Participants must be able to submit their own answers. Missing cooperation may delay delivery; VERION identifies the information needed and, where appropriate, sets a reasonable deadline.

The customer establishes a lawful basis for employee and other participant data and fulfils its information duties and applicable employee representation requirements. A checkout declaration replaces neither individual information nor a data processing agreement where required. VERION remains responsible for its own legal obligations.

A qualified authorised person must assess results in context. Results must not be the sole basis of an automated employment decision having legal or similarly significant effects. Covert monitoring, medical diagnosis and unlawful inference of specially protected personal characteristics are prohibited.

5 Confidentiality and results

Both parties keep non-public business, project and participant information confidential. Access is limited to people and lawfully engaged providers who need it to perform the contract and are subject to appropriate confidentiality duties. Legally required disclosure is permitted, with notice to the other party where lawful.

This duty does not cover information the recipient can demonstrate was lawfully public, independently developed or lawfully received from another source. It survives termination while a legitimate confidentiality interest remains.

The customer retains its rights in supplied content. After full payment it receives a non-exclusive right of unlimited duration to use released deliverables for its internal business purposes, including disclosure to professional advisers bound by confidentiality. Participant rights and legal restrictions remain intact. VERION methods, software and general know-how are not transferred. Resale or public publication of personal assessments is not included.

6 Applicable documents and completion

Individually negotiated terms prevail. Otherwise the confirmed order, this framework agreement, the incorporated general terms and supplementary platform terms apply. A separately concluded Article 28 GDPR data processing agreement takes priority within its scope. Privacy notices explain processing and do not constitute blanket consent. The United States, Australia, mainland China and Singapore supplement prevails to the extent its specified mandatory rules apply to the actual case.

A mandate ends after the agreed services have been performed and does not renew automatically. Any separately agreed platform access lasts for the period and scope stated in the order. Indefinite hosting is not promised. Statutory termination and withdrawal remedies, and resulting payment or reimbursement entitlements, remain governed by applicable law.